August 2-11 2019, MONTRÉALGet Tickets
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Rain Policy

Patrons are advised that the schedule of play as well as session dates, number of matches, and starting times are subject to change for all sessions. Tickets are not eligible for refund or exchange due to one or more changes to the schedule of play.

The following policy applies to individual session tickets purchased directly through Tennis Canada.

Please note that the following tickets are exempt from this policy and are not eligible for credit or exchange:

  1. All Boxes, Seats on Court, Level 200 Series and Press Gallery Series (as Subscribers of record have access to all Centre Court matches through tournament completion);
  2. All National Bank Series (as Subscribers of record have access to all National Bank matches);
  3. All tickets issued as Complimentary;
  4. All tickets purchased through any auction, resale or secondary outlet
  5. All tickets for sessions # 13 through # 15.

TICKET EXCHANGE POLICY FOR CENTRE & NATIONAL BANK COURTS (Please read above to determine if your tickets are eligible for exchange)

If one (1) WTA match is completed or 90 minutes of continuous play has taken place in any one session, that session is considered complete and therefore no exchanges, credits or refunds will be issued.

In the event that less than one (1) WTA match or less than 90 minutes of continuous play is completed due to weather or other acts beyond our control, any tickets not listed in the exemption list above may be used, by the original purchaser, as a credit (ticket value of paid tickets, less processing and delivery fees) towards a future session of tennis of the same year’s event. Patron must pay all difference in price. In the event that all remaining sessions are sold out, the Box Office will inform patron of available options. Please keep original tickets.

Press Gallery:   Despite the rain, the Press Gallery restaurant will remain open. Only ticket value of paid Press Gallery tickets will be credited to the original purchaser. Food & beverage portions will not be credited.

Private Suites

A session is completed when:

One match is completed or there has been 90 minutes of continuous play.

Under the above conditions, there will be no exchanges, credits or refunds issued.

In the event where less than one match is completed, or if there has been less than 90 minutes of continuous play, the following conditions apply:

CENTRE COURT

  1. Private Suites on Centre Court – sessions 3 to 14 inclusively
  • There are NO EXCHANGES OR REFUNDS.
  • Private Suites won’t be closed due to rain. Private Suites will stay open and you will be able to welcome your guests even if it rains.
  • Only the value of the ticket portion of the Private Suite will be credited to the original purchaser for the following year’s event.
  • The original purchaser will be contacted after the tournament by a Tennis Canada Account Representative
  1. Private Suites on Centre Court – session 15
  • There are NO EXCHANGES, CREDITS OR REFUNDS.
  • Private Suites won’t be closed due to rain. Private Suites will stay open and you will be able to welcome your guests even if it rains.
  • The tickets for session 15 will be valid to access the Suite’s seats for the rescheduled match ONLY. However, parking passes won’t be valid for the rescheduled session.

NATIONAL BANK COURT

  1. Private Suites on National Bank Court – cancelled sessions
  • There are NO EXCHANGES OR REFUNDS.
  • Private Suites won’t be closed due to rain. Private Suites will stay open and you will be able to welcome your guests even if it rains.
  • Only the value of the ticket portion of the Private Suite will be credited to the original purchaser for the following year’s event.
  • The original purchaser will be contacted after the tournament by a Tennis Canada Account representative.
  1. Private Suites on National Bank Court – rescheduled sessions
  • There are NO EXCHANGES, CREDITS OR REFUNDS.
  • Private Suites won’t be closed due to rain. Private Suites will stay open and you will be able to welcome your guests even if it rains.
  • The tickets on level 200 of Centre Court for the rescheduled session will be valid for the rescheduled match ONLY. However, parking passes won’t be valid for the rescheduled session. The Private Suite will not be available for the rescheduled session.

Complimentary Private Suite: no exchanges, credits or refunds issued.

THERE ARE NO REFUNDS. ALL SALES ARE FINAL. RESALE OF TICKETS ON GROUNDS OF IGA STADIUM IS STRICTLY PROHIBITED.

Information: billet@tenniscanada.com or 1-855-836-6470 or 514-273-1515 ext. 2