Rain Policy

If one match is completed or there has been 90 minutes of continuous play on Centre Court in any one session, that session is considered complete and therefore no exchanges, credits or refunds will be issued. There are no exchanges for Premium Series tickets, President's Club Series tickets, Champions Packages or complimentary tickets.

In the event that less than one match is completed or there has been less than 90 minutes of continuous play on Centre Court due to weather or other events beyond our control, all paid Level 100 and Level 300 Session tickets may be exchanged by the original purchaser for a session on the following day or the paid ticket value (excluding processing and delivery fees) may be used as a credit towards a future session of tennis at the same year's event. If Sunday finals is cancelled/rained-out, Sunday tickets will be honoured for the rescheduling of the session.  Parking and lounge access is only available for the original sessions purchased. Exchanges take place on site at the Box Office only. All exchanges are subject to availability.

The ticket portion of paid Executive Suites will be credited to the original purchaser for the following year's event. Each purchaser will be contacted following the event.

THERE ARE NO REFUNDS. ALL SALES ARE FINAL. RESALE OF TICKETS ON GROUNDS OF YORK UNIVERSITY IS STRICTLY PROHIBITED.

Any bag, container or package will be checked prior to entering the grounds. All persons entering the grounds will be subject to search. Please leave any unnecessary items at home or in your vehicle. Glass containers, bottles, cans, weapons, bicycles, rollerblades, pets, noisemakers, laser pointers or any other objects deemed unsatisfactory by the management of the Rogers Cup presented by National Bank are strictly prohibited on the grounds. Food and water is permitted on site but must abide by the rules above.

While we do allow cameras to be brought on site, no flash photography is allowed while play is in session. Tripods, monopods, camcorders and laptops are not allowed. If found at the gate, you will be asked to return these items to your vehicle before entry is permitted. We ask that photographs at Centre Court only be taken from your seat or behind the railing, and that it not interfere with any other guest’s enjoyment of the match.

Tennis Canada management reserves the right to remove or refuse entry to the premises those visitors breaking any law or regulation, without compensation.