coupe rogers stadium at night

Tickets – FAQ

If a session is cancelled because of rain, please consult the details of our Rain Policy.

There are three ways to purchase tickets:

  • Online at rogerscup.com
  • By phone: by calling Tennis Canada’s ticket office at 514-273-1515 ext. 1, or toll free at 1-855-836-6470
  • In person at the STADE IGA reception : 285, rue Gary-Carter, Montreal, H2R 2W1.

Yes, the STADE IGA box office is open during the week of the event, from August 2-11, 2019. The box office is located near the main entrance of STADE IGA on Gary-Carter street.

Would you prefer to sit on a side, corner or end of the court? Each has its advantages and it really depends on personal preference. Please take a virtual tour of the stadium on our website to find your preference.

To have shade during the day session, it is best to sit in the top rows on the south and west sides of the stadium. At night, once the sun sets, it is best to sit on the west side of the stadium. STADE IGA is an outdoor stadium so remember to bring your sunscreen and a hat as temperatures can get very hot.

Because the stadium is equipped with elevators, a limited number of wheelchair seating is available in level 200 and 300. Please call 514-273-1515, ext. 2 and one of our sales representatives will gladly help you reserve your seats. Several handicapped parking spaces are also available via Gary-Carter St. which you can access with a valid, government issued parking permit.

Rogers Cup presented by National Bank is an elimination tennis tournament, and as such the schedule of play is determined each evening for the following day. Therefore, it is not possible to purchase tickets in advance and guarantee a specific player will play in that session.

The tournament consists of 16 sessions of tennis.

Qualifying matches are played on the first weekend with players ranked outside the Top 50 vying for a spot in the main draw. From Monday through Saturday there are two sessions per day, a matinee and an evening session. There are two to four matches per session, a number that could vary depending on the length of matches and any delays due to weather or injury. The finals of the singles and doubles are played in the final session on Sunday. Tickets for the matinee session are not valid for the evening session on Centre Court, but ticket holders are welcome to stay on the grounds and watch matches being played on other courts.

Every fan finds a different day or session to his or her liking. There are more matches earlier in the week and during matinee sessions. As the week progresses, the excitement builds as the field narrows and the remaining players fight to become the next Rogers Cup presented by National Bank champion.

A ticket on Centre Court gives you a reserved seat on that court while a ticket for National Bank Court gives you access to that court only. In both cases, you have access to all of the other courts, including level 200 on the National Bank Court which has a certain number of seats for spectators. You will also be allowed to visit the retail promenade as well as enjoy the restaurants and activities on site.

The gates of STADE IGA now open early in the morning and close after the end of the day’s matches. The site will now open up at 10:00 a.m. from August 2-7 and at 11 a.m. from August 8-11.

Grounds passes are available once a session is sold out.

Children under the age of two do not require a ticket provided they sit on your lap and do not inconvenience other fans. Kids under the age of 5 will not be admitted to the 100 level on both Centre and National Bank courts.

Contact Tennis Canada’s ticketing team at 514-273-1515 ext. 2. Verifications will be made and the original buyer will be charged $10 to have the ticket reprinted. It will then be available at Will Call located next to the box office at the Gary-Carter street entrance.

Will Call is the international term for “ticket pick up”. During the tournament, the Will Call booth is located at the main tournament entrance, Gary-Carter street. Opening hours are the same as the hours which the site is open. Please bring photo ID to pick up your tickets. You will not be able to sign for your tickets without identification.

Every attempt will be made to play any/all scheduled matches in the event of inclement weather.

If a session is cancelled because of rain, please consult the details of our Rain Policy.

We do ask that you make your way to the STADE IGA. The delay could be four hours or it could be 20 minutes, we never know. It is best that, if you don’t live close by, you are on site because once it stops raining it only takes 30 minutes to dry off the courts and resume play.

Please be patient. We will keep you updated around the site and through our closed circuit television screens. It is best to stay on site or remain close by because once it stops raining it only takes 30 minutes to dry off the courts and resume play. You can always browse the shops, do some tennis trivia, enter contests, grab a bite to eat and who knows, you may see a player or two.

The Second Serve program allows Box (level 100) and Series (Level 200) ticket holders to re-sell their tickets when leaving the grounds to the benefit of another spectator for the remainder of the session. All funds raised from this initiative are put towards developing tennis among young Canadians. As the result of its success in previous years, the program will once again be put in place for the 2018 Rogers Cup presented by National Bank.

The process is simple: when leaving the site before the end of matches, a level 100 or 200 ticket holder may deposit his/her ticket in a designated “Second Serve Program” identified box. This ticket will immediately be placed for resale to benefit a spectator already on site who would like to get closer to the action at the price of $5, or someone who did not have the chance to obtain a ticket for a sold-out session (at $20).

As a level 200 ticket holder, you can participate in this program in two ways:

Donating your ticket for resale when leaving the grounds and have a lucky spectator benefit from your quality seat for the rest of the session.
Purchasing an available 100 level ticket, if you wish to enjoy a match from a different angle. You simply have to inquire at the tournament Box Office (located at the main entrance of STADE IGA) between matches for availability.
As a level 300 ticket holder, you can participate in this program by making your way to the tournament Box Office (located at the main entrance of STADE IGA) to see what tickets are available for resale so you can have a prime seat in level 100 or 200!

Participate in large numbers and contribute once again to the success of the Second Serve Program!