Security

For additional information, please contact the Box Office at billet@tenniscanada.com or at 1-855-836-6470 / 514-273-1515 ext. 2.

TERMS, CONDITIONS AND PROHIBITED ITEMS

Safety is among our highest priorities at Rogers Cup presented by National Bank, and we take every reasonable step to ensure the safety of everyone who enters the IGA Stadium site. Again this year, we will be implementing several important security measures, in accordance with municipal, provincial and federal laws and regulations.

  1. We encourage you to arrive at least 60 to 90 minutes prior to the start of play to avoid delays and facilitate stadium entry. The site will now open up at 10:00 a.m. from August 2-4 and at 11 a.m. from August 5-11.
  2. All ticketholders are subject to security measures (metal detection and bag inspection) before entering IGA Stadium.
  3. There is a limit of one bag per ticketholder.
  4. All bags are subject to inspection and must meet the following conditions:
    • Maximum size of 30 cm x 45 cm x 22 cm
  5. Please bring as few items as possible.
  6. There is no bag storage on the grounds. The bag storage facilities are located outside the Gary-Carter entrance and the North entrance.

ELECTRONIC SEARCH

Take out these items:

KEEP THESE ITEMS ON:

PERMITTED ITEMS

The following items are permitted on site:

PROHIBITED ITEMS

The following items are prohibited and MAY NOT be brought onto the premises:

•    Any bag larger than 30 cm x 45 cm x 22 cm or a volume of 15 l
•    Glass containers and cans
•    Alcohol
•    Smoking and vaping
•    Animals
•    Bicycles
•    Computers
•    Aerosol cans
•    Skateboards and roller blades
•    Hard coolers and hard or metal containers
•    Video cameras, recording devices, tripods and monopods
•    Selfie sticks and other telescopic devices
•    Flag poles
•    Sealed packages of any kind
•    Any content constituting unauthorized advertising or promotional material*
•    Any other item deemed inappropriate or dangerous by Tennis Canada staff*

AMBUSH MARKETING OF ANY KIND IS PROHIBITED

Your cooperation, patience and understanding are greatly appreciated as we enhance and expand our security efforts to make your visit to Rogers Cup safe and enjoyable.

TOURNAMENT CONTACT INFORMATION

Tennis Canada: 514-273-1515
Information: extension 5
Ticketing: extension 1
Security: 514-279-3939
In the case of emergency, dial 911 and inform tournament security.